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Enterprise Solutions

eDot's Enterprise Application Services addresses myriad IT challenges and help users maximize their IT investments across the enterprise leveraging our expertise. The major challenge modern organizations are facing is providing their workers with transparent and real-time access to information.

  • Legacy applications in use today were developed using arcane and proprietary technologies which is creating information silos across departmental lines within organizations and this hampers the seamless passage of information across the enterprise.
  • Effective implementation and measurement of results.
  • The varied mix of technologies and the distributed nature of EAI solutions make deployment, monitoring, and trouble-shooting complex tasks that require a combination of skill sets.
  • The constraint of developing enterprise integration solutions is the restricted amount of control the integration vendors generally has over the participating applications.

eDot’s Solutions

  • Deliver value through fact-based decision-making via data analysis. Align to current and future regulatory needs.
  • Predict and improve the quality of service and measure workplace productivity by employee, department or function.

What we do

  • Enterprise Application Services
  • Business Intelligence and Data Warehousing
  • Business Application Services
  • Omni Channel Commerce
  • Enterprise Application Integration
  • Future Enterprises
  • Predict and improve the quality of service and measure workplace productivity by employee, department or function.

Enterprise Application Services

CIO's today are tasked to deliver top-line growth and savings on IT spending. To achieve this, CIO's face challenges including IT portfolio consolidation and moving to cost effective models such as Hybrid model. We understand these challenges and provides customized services to improve effectiveness and productivity, at the same time reducing development and support costs.

  • The Delivery model that focus on key SLA's and improved targets.
  • Flexibility and robustness to address the global market changes.
  • Strong Governance to manage the growing complexity and diversity of vendor portfolios and streamline processes and reduce application maintenance costs.
  • Increasing Portfolios that require team with strong understanding of new technologies and deep domain expertise.

Our Solution

eDot’s Enterprise Application Management offerings help customers to normalize, sustain, retain, and augment operations across their IT application portfolio. eDot differentiates itself by providing a more structured and end-to-end accountability based model. Our application services offerings include:

  • Value based Offshore Delivery – At eDot we help organization with the right model that delivers tangible value over the long run. Our delivery model helps organizations track performance and realize value early in the program
  • Application Development – eDot experience includes catering to customers of every Industry segment, building and managing projects from small to multi-geography, 24/7 mission-critical and complex application and technological footprints across multiple legacy and niche technology areas. Our team of Industry certified Project managers, developers and testers can help build scalable and flexible architectures through innovative frameworks.
  • Application Modernization – Today, there is a growing need to retire end of life application or application that are built on technology that is outdated and retired. Such application need to be quickly migrated to newer cutting edge solutions without losing the core functionality developed over multiple years. At eDot, we help turnaround quickly without comprising on functional or non-functional requirements
  • Application Operations – At eDot, we help organizations to managing their high availability systems. eDot also focus structured operations, providing level 2 support , change management , release and deployment and support services for both internal and external interfaces
  • Enterprise Integration – eDot helps organizations streamline their data flow, cut down on integration touch points, reduce complexity and confusion and build a smooth flow of information across multiple systems
  • Architecture Services – Business today demand architecture that is secure, scalable and flexible and can peak in performance. At eDot augment this need through clever interplay of strategy, governance, SOA and performance engineering.

What we do

  • Continuous improvement and performance assessments besides Service Level Agreements (SLAs).
  • Complete transparency to resources and visibility to resource management.
  • Through a controlled and measured process, eDot helps address IT risks by providing business value.
  • Our maintenance process that leverages a Remedial, Precautionary, Adaptive & Perfective approach.

Business Intelligence and Data warehousing

Today BI is at the center of key decision making in any organization. Managing structured and un-structured data along with information growth are becoming increasingly important for organization. Data Quality and simplifying complex clusters of “hairballs” – interwoven clusters of source systems are increasingly calling for attention. At eDot, through an end-to-end BI and DWH solution encompassing consulting, design, development, implementation and support, eDot help customers to drive value from their systems.

  • Growing volumes of organizational data and the ability to leverage it effectively in less time and with more certainty and the need to translate data to insights without incurring signification costs.
  • The ability of a BI solution to help produce better business decisions via timely, accurate and more comprehensive analysis of available corporate information assets.
  • Breaking down departmental knowledge silos. Identify risks and threats and increase customer profitability
  • Integrating the BI tool with other operational, performance management and transactional systems.
  • Securing executive sponsorship and necessary financial backing by defining tangible ROI

Our Solution

eDot delivers excellence and certainty across all of your enterprise’s IT needs. Learn more about the following areas:

  • Consulting Services – eDot caters to different aspects of Consulting including blueprinting, scorecard development and reporting, tracking health, planning and costing, consolidation roadmap, maturity assessment, migration approach, use case modelling and capacity planning.
  • Analytics Services – eDot caters to different areas of analytics including analytics aimed for business, technologist, employees and end-consumers. eDot helps translate data to actions quickly thereby making organizations make right decisions, predict future and grow profitably.
  • Data and Content Services – eDot helps organizations with all aspects of data from modelling, quality, managing multiple data formats including unstructured data.
  • Data-Warehousing Services – eDot helps customers manage their data warehouse – be a custom data warehouse, Large or an ERP data warehouse, eDot offer the full life cycle from requirements to design and development activities necessary to implement an end-to-end data warehouse.
  • Data warehouse Cloud Migration and Hosting – eDot helps organizations to migrate their data warehouses to cloud. By leveraging our in depth knowledge of cloud and help companies derive value and allow a cloud migration to pay for itself in no time
  • Master Data Management – eDot helps customers to create a one-source-of truth system bringing the best of features include support for global synchronization, support for data synchronization, price optimization and so on.
  • Strategy and Governance – eDot offers services across a breadth of services including support for Compliance, Data Governance, Social Media consulting, User Experience design for Dashboards.
  • Corporate Performance Management – At eDot, we help organization monitor and manage performance.

What we do

  • Focus on building reporting around data, data that translates to insights and action.
  • Leverage Governance that drives standardized approaches and measures.
  • Deploy resource with strong prior credentials in similar engagements.
  • Provide users with appropriate training to enable self-service analytics.
  • Converge business intelligence and knowledge management through real-time integration.
  • Deliver a single version of truth.
  • Consolidate data from various sources in required quality and time.

Business Application Services

eDot helps organizations by identifying the right fit IT platforms through a blend of consulting, domain expertise and experience, and strong alliance partners. With a goal of improving savings, and improving operations, eDot accelerates business profitability through the right mix of product experienced resources, strong domain credentials and arriving at the right solution.

  • Failure to identify and implement the right business application can result in increase in expenses, budget leakages, timeline failures and incompatibility to existing landscape.
  • Change management that requires reducing resistance to accepting the new solution, making training effective and educative and improving synergies between IT and business.
  • Deploying solution on cloud that requires evaluation of options.
  • Support for multiple channels and integration to multiple touch points.
  • Support to integrate the solution to multiple other systems and analytics that provide insights and justification to invest in the system.
  • and reduce maintainability and scalability for future.

Our Solution

  • Advisory Services – eDot provides end-to-end advisory solutions including selection and evaluation of packages, Fit Gap analysis and Business process mapping, building Roadmap for future.
  • Enterprise Customer Relationship Management (CRM) – eDot helps boost marketing strategies by helping customers benefit from best technology selection, seamless experience across multi-channel and maximizing engagement and loyalty.
  • Enterprise Content Management (ECM) – eDot helps organization create, capture and nurture large volumes of knowledge capital within the organization.
  • Digital Asset Management – eDot helps marketers leverage the power of digital asset management by simplifying campaign approval processes, brand messaging and providing an effective way to manage the digital assets across multiple digital channels
  • Enterprise Resource Planning (ERP) – eDot can help companies to migrate, implement and manage ERP systems to making decision making quicker. Ours rich experience across multiple ERP platforms and strong industry acumen can help transition projects quickly and effectively
  • Migration Services for ERP, CRM, ECM and DAM – eDot can help companies to migrate their legacy ERP to newer versions or different platforms to gain more value.
  • Cloud Hosting – With Cloud hosting gaining rapid success in recent past, eDot sees its important for customers to move to cloud to minimize investments, reduce resource strains, and control over system changes.
  • Enterprise Big Data – A report from IDC states that on an average company will spend over $8 Mn on big data and many of competition have already deployed or on the verge of deploying, it’s important that customers today embark on the big data strategy. eDot helps end-to-end from advisory services to implementation and support
  • Enterprise Analytics – With a plethora of systems, it’s becoming important for organizations to track value of data in each of that system. At eDot, we help organizations convert data to insights.
  • Enterprise Mobility – As mobility continues to evolve as the most dormant force of 2014, its increasingly moved higher in enterprise value chain from just providing emails to being part of enterprise strategy. At eDot, we see this force having in-numerable benefits and seek to help our customers harness it.

What we do

  • Strong partnerships and alliances.
  • Robust Proven delivery and support Methodologies.
  • Industry best practices.
  • Deep domain knowledge for processes such as Supply chain, Human Capital management etc.

Omni Channel Commerce

Customers buying experience across channels demand a seamless experience. Yet many organizations struggle with providing true Omni-channel experiences that provides the same view across multiple touch points. At eDot, we help customers create new experiences by integrating traditional retail with online retail in an innovative, effective way in order to grow the overall retail business.

  • Organizations continue to struggle with Search quality and more often than not customer land up not finding the right product.
  • Making information more relevant through web 3.0 and personalizing content for the user needs.
  • Dealing with rapidly changing behavior. Price sensitiveness and competition are making customer move away.
  • Managing loyalty and consumer engagement and build a consumer centric model.
  • Rising costs (logistics, Payments) and better ways to manage them.

Our Solution

  • E-Commerce & m-Commerce - eDot helps deliver superior shopping experience through implementation and support of 360 degrees from multichannel ecommerce and m-commerce to backend store management and fulfillment.
  • Social Commerce – With the rise of Social channels, Social media is increasingly helping convert customers to brand advocates. Social commerce helps build strong and lasting relationships, through ratings and reviews, blogs, micro-blogging, forums and communities like Facebook.
  • Payments – With a global economy and people shopping across the globe, it's becoming increasingly complex to manage the payments. With growing modes of payments, multiple currencies, different geographies and need to comply to different regulations, eDot helps customers with solutions that progressively win shopper confidence in providing a secure, seamless online shopping experience.
  • Search - Enterprise Search helps employees and customers find what they need, fast. It's easy to use and manage so you can put your data back to work.
  • Web 3.0 – eDot sees that in future making information relevant is more important.Through a strong experience in building solutions around web 3.0, eDot helps customers by providing the right information that is highly targeted and personalized to end customer.

What we do

  • Support business critical platforms, improve user experience, performance and provide easy technology and platform integration.
  • Our flexible engagement model combines services and solutions to deliver e-Commerce and multi-channel programs at lower Total Cost of Ownership (TCO) and faster time-to-market.
  • Strong functional, technical and process capabilities to provide end to end product engineering and professional services.
  • Build effective ecommerce solutions, brand/site credibility, search engine search ability and service consistency.
  • Complete managed services with less upfront cost which is asset less ownership and operations through the cloud based model.
  • eDot offer a flexible and modular approach to enable the plug-n-play of solution components.

Enterprise Application Integration

Today’s business environment is a world of constant change, characterized by dynamic markets, mergers and acquisitions, business diversification and intense competition. To achieve and sustain leadership, enterprises need to develop a superior ability to sense and respond quickly and smartly to market changes. The key lies in taking progressive steps toward developing service-oriented, plug-and-play business capabilities. Some of the challenges that organizations face include the following:

  • Business processes span IT applications.
  • Disparate applications need to share data.
  • Unified view of data is desired.
  • Application processes need to inter-operate.

Our Solution

eDot delivers across the enterprise’s IT needs:

  • Organizations with custom-built and ad-hoc integration, integrating the entire landscape is a herculean task.
  • Organizations with multiple integration products needs to consolidate one product or choose a new product to cater to all types of integration needs it is imperative to develop a migration roadmap.
  • Organizations are struggling with integration service to provide various integration-related services for their business units.
  • Improved organizational agility in responding to the ever-changing business scenario.

What we do

  • Adaptive applications that are aligned to your business goals.
  • Ability to build applications by leveraging the existing assets and investments.
  • Reduced enterprise integration complexities arising due to heterogeneous environments, applications and systems.
  • Continuous business process improvement through better real-time visibility and control of the business processes.
  • Increased flexibility, faster time-to-market and reduced cost in the long term.

Future Enterprises

To seize new opportunities and adjust to market changes in today’s competitive global marketplace, organizations must make quick, well-informed decisions. For many organizations, enterprise complexity is standing in the way.

Social media, mobile technology, the cloud and other innovations open up opportunities to streamline the IT landscape, enable fast decision making, expand to new market segments, engage customers, and introduce creative, efficient ways to collaborate with employees and partners.

  • Align IT with strategic business initiatives.
  • Built-in flexibility to adapt to a constantly changing global market.
  • The ability to strategize, develop and execute new initiatives with optimal speed to remain competitive.

Our Solution

eDot delivers excellence and certainty across all of your enterprise’s IT needs. Learn more about the following areas:

  • Enterprise Analytics – Smart business decisions rely on timely, precise and insightful reporting. We are experts in helping you exploit the full potential of newest analytics tools and gain actionable insights in real-time.
  • Enterprise Cloud – Our Cloud innovations deliver the business agility, security, performance and controlled costs you desire. Through our industry domain expertise, deep experience with leading products and balanced on-shore/off-shore delivery model, we will help you navigate the complexities and benefits of your Cloud transformation at competitive costs.
  • Enterprise Mobility – We design and deploy smart mobile enterprise technology solutions to better engage your customers and empower your workforce helping you increase resource utilization and productivity.
  • Enterprise Gamification – eDot ability to apply game-design thinking to non-game applications to make them more fun and engaging. Can be applied to a wide array of solutions including Sales effectiveness, training, HR orientation.
  • Enterprise Crowd Sourcing – eDot leverages crowdsourcing to address distributed problem solving and production that outsources business-related tasks to a network of online participants. At eDot, we assist to transform the threats of upstart competitors, demanding customers, and escalating R&D costs, into opportunities for innovative new products and strategies, and transcendent brand awareness.

What we do

  • Transform your organization from an IT-centric focus to a business- and customer-centric focus.
  • Transform your business processes and functions to ensure the seamless flow of information across your business enterprise.
  • Give you easy access to enterprise information and resources, so you may make rapid, informed, profitable decisions—anytime and anywhere.
  • Flexible solution to accommodate future switch in infrastructure.