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Infrastructure Services

eDot’s Infrastructure Management Services enable leading companies to optimize, secure, manage and support their mission-critical infrastructure. eDot provides clients with reliable, scalable, available and secure infrastructure design and support models. eDot provides end-to-end infrastructure services including Virtualization, Network, Communication and Cloud solutions with innovation and cost effectiveness.

eDot’s relentless focus on quality with support of the talented team, backed by the robust proprietary tools and methodologies, ensures the customers achieve.

  • Strategy and plan to achieve the goals.
  • Effective implementation and measurement of results.
  • Improve infrastructure utilization
  • Increase infrastructure availability
  • Boost end-user satisfaction.
  • Reduce Total Cost of Ownership for IT Infrastructure.
  • Executive involvement and support.
  • Maximize operational efficiency.


eDot’s end-to-end IT Infrastructure offerings include:

Remote Infrastructure Management (RIM)

  • IT Service Desk Support
  • Desktop Management Services.
  • IT Service Management including Database management.
  • VDI Solution.
  • Security and Vulnerability Assessment.

Application Performance Monitoring and Production Support

  • Application Portfolio Analysis
  • IT Process automation
  • Incident & Problem Management
  • Middleware Support
  • Web Server Management
  • Application Servers & Web servers monitoring

IT-Consulting Services

  • Integrated IT Management solutions
  • Network Design and maintenance
  • Server Sizing
  • VDI Solutions

Cloud Computing

  • Microsoft Azure
  • Amazon Web Services
  • Rackspace
  • Google Compute Engine
  • Engine Yard

Remote Infrastructure Management (RMI)

From increase in number of desktop computers to running multiple applications on a single desktop and ensuring complete network security, IT infrastructure in any organization is becoming complex with each passing day. With desktop system acting as one of the most crucial components of overall IT services, its smooth installation as well as timely maintenance in a secure and safe IT environment becomes a challenge for the success of any business.

Our Solution

eDot offers Desktop Computing Services which cover the entire cycle of desktop management, right from initial installation and deployment to configuration, security, maintenance and support. Our services include remote desktop management, asset management, operating system deployment, desktop imaging, application packaging and deployment, desktop security, patch management, anti-spyware management, helpdesk and support.

What we do

eDot has a dedicated team of skilled professionals with years of hands-on experience in providing desktop computing services. We offer our clients various benefits including.

  • Enterprise wide standardization for effective centralized desktop management.
  • Predictive cost based service delivery model leading to reduction in Total Cost of Ownership (TCO).
  • Adoption of ITIL framework based processes for efficient incident and change management, incident management and problem management.
  • Enhanced scalability leading to more flexibility and strengthening of core business services.
  • Completely secure and safe IT environment for meeting regulatory compliance requirements.

Application Performance Monitoring and Production Support (RMI)

The complexities arising out of working on legacy systems, managing multiple tools, integrating different vendor specific applications, consolidating information and data, and adopting most suited systems-monitoring tools are only a few of the factors which underlie the successful functioning of IT operations as well as consistent business outcomes.

Our Solution

eDot’s Enterprise Systems Management services are oriented towards building and managing a tailor-made ESM strategy for the clients developed using the principles of industry standard enterprise management frameworks including ITSM. Our services range from initial assessment to development, deployment, monitoring and reporting of the ESM plan outlines spread across the entire IT environment.

What we do

A dedicated team of eDot experts with in-depth experience utilizes state-of-the-art ESM tools and solutions to offer our clients wide range of benefit including

  • Incorporating industry best practices for streamlining operations and rationalizing overall IT spending.
  • Adopting ESM tools for configuration management, system management and server management for ensuring compliance with different industry standard IT frameworks.
  • Continuous assessment, monitoring, reporting and updates for maximum efficiency of IT operations.

IT-Consulting Services

eDot offers IT consulting services such as Cloud Solution, on premises to Cloud migration, VDI solutions and Network management solutions, IT Security services. We using our experience and expertise, our infrastructure management consultants will understand and support your IT strategy, in terms of cost, efficiency and the levels of service you own. Recognizing that it is not just about improving the technology you use, an assessment of the business processes that underpin the service you offer is integral to this process.


Cloud Computing

Cloud computing is no more the buzz word it once used to be. It is a reality leading to transformations in organizations across industries. It has revolutionized the way data is stored, processed and retrieved either for storage or to get insights for better decision making.

  • Ever increasing costs of implementing, maintaining, and supporting an IT infrastructure.
  • Increase efficiency and reduce costs.
  • Secure, high-available, scalable infrastructure.
  • Providing better protection.
  • Improving agility.

Our Solution

  • Cloud Advisory Services.
  • Cloud Transformation Enablement Services.
  • Cloud Environment Management Services.
  • Cloud Development and Assurance Services.
  • Cloud Deployment and Migration Services.
  • Cloud Monitoring and Management Services.

What we do

eDot offers end-to-end cloud computing services. Our approach provides optimal mix of improved agility and higher Return on Investment. eDot's expertise in cloud assessment and strategy road-map is time tested and industry accepted.

  • Strategize the best fit cloud computing form and platform based on the business objective.
  • Spot the major security vulnerabilities and make way to avoid it.
  • End-to-end migration strategy from legacy systems to cloud.